Table of Contents
Looking for a real estate photo editing service? Read this FixThePhoto real estate photo editing review before making any decisions.
In this review, we take an in-depth look at the real estate photo editing services offered by FixThePhoto. Also, we will include a review of their pricing, ordering process, image quality and examples, support, and additional services.
Overall Rating Table
Let’s begin with an overall comparison between FixThePhoto and PhotoUp’s real estate photo editing services:
|Current Ranking||5th of 19||1st of 19|
|Cost per Image||$1.50 – $12.00 per image||$1.50 per image|
|Turnaround Time||24-48 hours||12-24 hours|
|Consistency||all notes followed||all notes followed|
|Cost of Single Shot/HDR||$1.50 – $12.00 per image||$1.50 per image|
|Rush Delivery||36 hour rush = 50% extra, 24 hour rush = 75% extra||yes, 12 hours rush= 50% extra|
|Cost per Revision||1-2 free revisions||free revisions|
|Volume Discount||15% off orders more than $300||varies|
|Order Form Interface||okay, a bit dated/basic||good & easy to learn|
|Turnaround Time||24-48 hours||12-24 hours|
|Upload Speed||slow or buggy||fast & smooth|
|Payment Accepted||debit/credit, PayPal||debit/credit, ACH|
|Systems and Extras|
|White labeled sub-Photographer Accounts||no||yes|
|Response Time||22 min||5 min|
|Provider Review||Full Review||Full Review|
With the overall comparison now done, let’s look closer at their real estate photo editing services.
FixThePhoto is an online photo editing company in business since 2003. As an online service, they employ and work with hundreds of photo editors around the world.
Overall, FixThePhoto offers a wide variety of services aimed mostly at portrait and wedding photographers. However, they also include photo editing services for real estate photographers and sales professionals.
First, let’s review FixThePhoto’s real estate photo editing costs.
At first glance, FixThePhoto’s standard real estate image editing is $1.50 per photo, including single-shot HDR photos.
However, other services are labeled “Extra-Level” photo editing and the price quickly jumps to $12.00 per image.
Accordingly, Extra-Level real estate photo editing includes services such as:
- Lawn enhancement or repair
- TV screen replacement
- Flash reflection removal
- Add fire to the fireplace
- Shadow removal, and more.
One downside was that I couldn’t find any mention of flambient photo editing services, which is a popular type of edit for real estate photography.
Rush services are available, but for a steep cost. For example, here are their two options:
- Reducing the standard 48-hour turnaround time to 36 hours costs 50% of the order total
- But, reducing turnaround time to 24 hours costs 75% of the order total
Unfortunately, FixThePhoto’s overall pricing is a bit confusing. Their real estate photo editing pricing varies from their other photo editing services.
Further, they feature multiple levels of services without much clarity about the differences.
But to their defense, they do offer pricing and service FAQs.
Ordering From FixThePhoto
Therefore, noting the pricing issues, now let’s talk about the real estate photo editing ordering experience.
1. Creating an Account
Overall, creating an account with FixThePhoto was easy enough. The interface isn’t fancy but functions well.
2. Uploading Images
However, image uploading was another matter. While they accept most file types, uploading was painfully slow. For example, my 24 images took well over 12 minutes to load.
Also, as I mentioned before, the pricing was confusing. At first, I selected the $1.50 per image, basic option. As a result, I planned to pay the 36 dollars for my 24 photos.
- The first invoice I received by email was for $15.00
- While trying to understand that price, another email arrived with a revised invoice for $108.00
- Before paying that amount a third invoice arrived for $43.50 due to a discount of around 30% on my first order
As a result, this was really an extremely confusing process.
Also, FixThePhoto allows payment via credit/debit card or PayPal, so, I opted for PayPal and I received a receipt within minutes. Additionally, weekend ordering is available, too.
Now, with the order placed, we turn to the main focus of our review – a look at the photo editing samples.
Photo Editing Examples
Overall, my work order with FixThePhoto was for 24 HDR real estate photo exposures to be blended into 8 final photos.
I also asked for:
- Sky replacement on all exterior shots
- Window masking on all interior shots
- A small towel removed from a bathroom shot
- And cars removed from an exterior aerial shot
Shortly after, as promised, the images were delivered via email link to DropBox within the 48-hour time estimate window. Further, all of my photo editing requests were followed.
Let’s take a look at the results!
Example 1. HDR Blending & Sky Replacement
The actual HDR blending was satisfactory, but the replacement sky looked a bit bland.
Example 2. Window Masking
My initial photos featured excessive glare from the windows – they performed the window masking nicely.
Example 3. Towel Removal
Except for the HDR blending, I also asked them to remove the hand towel, and they did a good job with both edits.
Example 4. Car Removal
In this areal shot, I asked FixThePhoto to remove the cars in the driveway, and the photo came out good with all cars nicely removed.
Example 5. Lighting Glare
However, the lighting glare edit wasn’t as successful as the other edits. If you look at the light fixture, the glare is excessive and distracting.
They could have done a better job with this one!
But I didn’t ask for revisions because I didn’t want to possibly wait another 48 hours.
Overall, the quality of the real estate photo editing was average. For example:
- The window masking was acceptable
- Also, the item removals were fine
- And the sky replacement was good but a bit bland
- But there were glare issues from light fixtures in two interior photos
My instructions were followed, but the editing results were less than impressive, especially for the price.
Next in our review, let’s look at FixThePhoto’s real estate photo editing support services.
Overall, my customer support experience was average. Also, as far as communication options, FixThePhoto offers:
- Instant chat
- Also, toll-free telephone support
So, of these, I relied on the email option. At first a few emails came from someone named Ann.
Then, an hour or so later, I received another email from Tatti who identified herself as my account representative. However, I continued receiving similar emails from Ann, which was a bit confusing.
Despite the overlap, my photo editing instructions were correctly followed and all my questions were answered.
As our last review step, let’s consider the advantage of centralized and additional services.
Basic photo editing services are one thing, but consolidating all my real estate marketing needs with one vendor on one website makes things easier and increases my efficiency.
Overall, FixThePhoto does offer a decent range of real estate marketing services. Generally, these mostly involve video and photo editing, including basic virtual staging.
However, real estate photo editing and marketing appear not to be their specialty.
And for example, in terms of real estate services, they don’t offer:
- Single property websites
- Virtual assistants
- Property flyers
- Or custom house portraits
Therefore, this makes vendor and service consolidation for real estate professionals difficult, at best.
Also, their overall real estate photo editing service options are generally basic, with few, if any, extra services.
Additionally, portrait, wedding, and event photography seem to be FixThePhoto’s main business and specialty. While they offer real estate photo editing, it’s not their primary focus.
That said, let’s move on to summarize our experience.
Pros and Cons of FixThePhoto
To give you a quick overview, here are some pros and cons of FixThePhoto:
|Easy to use interface & account creation||Very slow image uploading|
|Delivered my photos on time||Long turnaround time (48 hours)|
|Editing instructions were followed||Average product quality|
|FAQs on pricing & services were available||Confusing and expensive pricing|
Our Take: Is FixThePhoto’s Real Estate Photo Editing Worth It?
Finally, it’s time for our verdict and findings from this FixThePhoto real estate photo editing review.
Overall, the experience was average and the final quality of the edited photos was satisfactory, but not outstanding.
Also, given the high price and slower turnaround times for even basic real estate photo editing services, I find it difficult to recommend FixThePhoto.
Yes, they may have expertise with portrait, wedding, and event photos — but this doesn’t extend to real estate visual marketing.
We hope you enjoyed this FixThePhoto real estate photo editing review and that you found it useful. If you did, you may also want to check out the following resources:
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