By Devon Higgins

PhotoUp Account Manager in Grand Rapids, MI


Who We Are:

PhotoUp partners with photographers around the world to connect them with young creative leaders in the Philippines through an innovative impact-sourcing model. By providing editing solutions, business tools and leadership training, we focus on helping people to flourish in three areas: Filipino Communities, Leadership and Photography.


Who You Are:

PhotoUp is looking for a someone who loves building relationships, growing sales and has a passion for working collaboratively with a purposeful company. Strong candidates will bring 2-4 years of account management and/or sales/marketing experience and a deep desire to work with an international team. Furthermore, this person is a strong leader, relationship builder and communicator who thrives on delivering excellence, engaging new partners and figuring out new and creative ways to discover clients.



– A four-year college degree required. Emphasis in Marketing or Business Management

– 1 year of international and cross-cultural work experience is highly desirable

– High-level writing skills and ability to communicate effectively with others

– Bright, energetic individual committed to finding innovative solutions to complex problems

– Self-starter and self-disciplined

– Relationally driven, compassionate and professional

– Success in roles requiring execution of multiple tasks while responding to multiple priorities

– Flexible and creative when it comes to problem-solving and conflict resolution

– Keen awareness and empathy for clients

– High self-awareness

– Highly responsive and decisive

– Personal passion/knowledge of photography is highly desirable


Account Manager Responsibilities

– Understand the client’s business goals and assist them in creating a pathway to success using the PhotoUp platform

– Ability to communicate effectively and persuasively with potential clients

– Build and nurture relationships via email, phone, and social media

– Establish new sales channels and partnerships

– Foster existing partnerships and relationships with clients

– Assist CMO with high-level planning, forecasting, and vision

– Work with operations and support departments to ensure success of client onboarding

– Create weekly, monthly and annual sales updates

– Achieve & exceed monthly sales goals

– Manage and update sales database


Additional characteristics we’re looking for in all roles at PhotoUp

– An understanding, commitment to and passion for PhotoUp’s mission to always keep it FRESH:

  1. Flourishing
  2. Respect
  3. Excellence
  4. Setting Goals
  5. Having Fun!

– Solid operational skills including problem-solving and project management skills, including ability to work and deliver projects independently, proactively and under pressure

– Effectively collaborates with and across teams, both local and abroad

– Seeks and provides constructive feedback to/from coworkers at all levels

– Exceptional relationship and interpersonal skills: courtesy, tact, patience and strong team orientation

– Ability to thrive under pressure, remain calm and respectful during conflictive situations, and be flexible in terms of hours worked, working environments and tasks at hand

– Goal oriented when it comes to both business and personal goals

– A sense of humor (seriously… we love a good joke!)



Location: Grand Rapids, Michigan
Hours per week: Full-time
Salary: Based on experience
Start date: February 2018
Applications will be accepted until position is filled

Please email cover letter and resume to


Devon came to PhotoUp with a background in digital marketing and communications. With a BA in Marketing from Michigan State University and previous experience working with both big business and non-profits, Devon brings a well-rounded perspective to the team. Outside of PhotoUp, you can find Devon coaching and playing soccer, socializing in downtown Grand Rapids, or going on adventures throughout the great state of Michigan.

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