At PhotoUp we are committed to helping you grow a healthy business through our innovative impact sourcing model. We are committed to saving you time, to giving you back your life and to letting you focus on shooting and marketing while we handle all your editing needs. Our dedicated team of editors and staff will work with you to create a custom style profile to ensure that you get every photo back just the way you like it. Best of all, when you join the team at PhotoUp you are not just helping yourself but giving back in a meaningful way by helping those in the developing world grow and accomplish their dreams through our employee development program, our community projects fund and our new fellowship program.

PhotoUp currently specializes in providing editing services to professional real estate photographers and other photographers of architectural spaces. In time we hope to offer services to other photographers as well (including wedding and portrait photographers) but our commitment to offering only the highest quality editing services means that we will role out these other editing services only when we know we can provide the best service possible.

Great news! We're excited that you are interested in joining our growing team! Your first step will be to create an account on our "I'm interested" page - from there we will contact you and start the process of learning your style and discovering which of our membership options will best serve your needs. From there, there is a brief account set-up period, where we will learn and test your style with you, before you begin uploading your images using our world class image uploader. Your images will be edited by a small team of three editors, who will use the style profile we generate with you to edit your photos in the manner you like. The most addresses will be done in under 24 hours and you will get an email telling you where you can review and download your photos. Our state of the art review system will allow you to comment on every image in the batch if you'd like or just allow you to download the images as is. Our quality control team will review any comments you leave and adjust your style profile accordingly as we aim to improve our service to you in real-time.

Absolutely not! When we created PhotoUp, we crafted a high quality, low cost service that is EASY to use. No additional software is needed to utilize PhotoUp quality editing service - Just a standard internet connection! If you are reading this webpage, then you are ready to start using PhotoUp! Get started here.

PhotoUp works on a monthly membership system. We have crafted flexible membership plans that will meet everyone's needs from those just starting out to those who have several associate photographers working with them. Best of all, as your needs change so can your plan, as you will have the opportunity to upgrade, downgrade or cancel your plan every month.

At PhotoUp, we are committed to delivering the best quality edits possible. When you sign-up, we will begin the process of creating a customized style profile tailored to your needs. We won't pigeon-hole you to a pre-determined style-profile though, our system is built to be adaptable and customizable. With our easy to use feedback system at your disposal, we aim to improve our ability to match the look of your images in real time. Best of all, your membership account will be assigned to a small team of three highly trained dedicated editors who will help ensure a consistency across all your edits.

There is no limit to the number of photos you can upload per day. However, there is a daily maximum capacity that our editors can handle. This capacity is 40 photos for the Basic Plan and 10% of your total number of monthly credits for all other plans (ie Pro Plan = 80 photos per day). Any photos that exceed your daily capacity will have a slightly longer turn around time which adds 2 hours for each additional batch of 30 photos over your plans capacity (ie if you have a Pro Plan and upload 3 batches of 40 photos in one day, your last batch of photos will be returned to you within 26 hours).

Yes, all clients are able to request revisions for up to 4 days after delivery. Please make sure to rate your batch accordingly and send feedback also when requesting revisions. Should you have any questions about how to request revisions, please contact a member of our support team.

In order to accommodate fluctuations in operations, we allow clients to rollover up to 20% of their allotted subscription credits to the next month. Please remember, that these "rollover credits" are only good for the next month and not may be rolled-over again. Upon starting a new month, PhotoUp depletes the rollover credits first and then moves to new credits.

Example

Client A is on a Pro Plan and receives 800 base credits per month. She then only uses 300/800 credits during the month of June. According to the policy, PhotoUp will allow Client A to rollover only 160 credits (20% of her monthly allocation) to July and thus Client A will have a balance of 960 credits moving into July if she stays on her Pro Plan.

PhotoUp encourages members to pick a plan slightly below their expected monthly volume so that they may grow and go over their allotment of credits. There is no penalty for using more credits than the plan that is selected. Rather, clients will simply be invoiced at their plan's per edit rate with next month's bill.

USA Phone Support

Monday - Friday 9-5 PM EST
1-888-330-7559

24 / 7 Email Support

Impact sourcing is where business process outsourcing is used to positively impact the lives of people in developing nations around the world. In today's globalized world, each choice we make will have an effect on someone else. We believe that by connecting creative talent with creative demand through an innovative model can be an effective way we can provide positive business and social impact on a global scale.

We look for team members that show a willingness to invest in themselves through fostering their own creativity, continuing their education, collaborating internationally, and serving their communities.

In order to insure the best service possible we currently only provide editing for real estate photographers and other photographers of architectural spaces but we are working hard to translate our current system and processes to other types of photography as well. We hope to offer color correction for wedding and portrait photographers and product masking services by the summer of 2014. If you are interested in these services and want to keep updated on when they will be rolled out, join our email sign-up here.

If you believe in what we're doing and would like to walk with us on this journey, feel free to share our story via social media or the blogosphere. Also, as we begin to roll out our Community Impact Projects we'll have opportunities for you to get involved. Please follow our updates via Facebook and Twitter.

Yes, we have a detailed FAQ that goes in depth on our specific editing processes and how to get started. Additionally, you can also view our How It Works page for more details.