At PhotoUp, we love that we get a chance to work with amazing photographers all across the United States and throughout the world.
One of the most rewarding parts of our job is being able to make your clients happy. We have had the privilege to work with some amazing and talented photographers over the past year and we continue to love the positive feedback that we receive from them.
One such client is Elena Seefeldt of ELS Studios, based out of Phoenix, Arizona. We took some time to have a chat with Elena to ask her about her experience with PhotoUp after working with us for over a year.
Q: When did you start using PhotoUp’s real estate editing service?
A: I began with PhotoUp during the Spring of 2013 so I have been using their editing services for just over a year.
Q: What made you begin looking for a real estate photo editing service for your business?
A: I wanted to free up more time for myself. I didn’t want to be up until 2:00 am editing pictures or be working on weekends or after dinner. Because the real estate market moves very fast, you need to turn around photos very quickly.
PhotoUp actually found me via Twitter. They began tweeting at me to check out their real estate photo editing services and offered me a discount for my first week of editing. So I checked it out tried out the service and liked it!
Q: How have you liked our new subscription-based model and pricing?
A: I think the subscription-based model is way easier to use! You don’t have to worry about what each job is going to cost or be concerned about choosing which photos you want to be edited. My editing team at PhotoUp knows which kind of sky I like, what I like done with the grass, and that I like my photos to look very natural.
Q: What has been your experience with using PhotoUp so far?
A: It’s been a really good experience all around. I have gotten a lot of positive feedback from the realtors I work with. I know that once I submit my photos to PhotoUp, 99% of the time they will have them back the next day. All in all, I have had a pretty smooth “flow” with the team at PhotoUp.
Q: What about the photos you receive back from PhotoUp?
A: The quality of the photos has definitely continued to get better over time. The more I upload, the more and more my team learns my style, and the less and less I have to give feedback notes. Now it’s more of my choosing my favorites and saying “I love that! I love that! I love that!”, instead of, “Next time, can you change this?” or “Next time, can you do that?”.
It’s not easy to edit pictures and make them look natural, but PhotoUp has been able to learn my style and do just that.
Q: What’s was the hardest part about starting to use PhotoUp?
A: Having someone else edit my photos was tough at first. But now, it’s easier to let go of because it allows me to spend time with my family and to do little things for myself that I haven’t been able to do in the past. Giving up the editing continues to get easier because the edits have turned out so great.
Q: Since using PhotoUp, have you been able to spend more time doing other things besides editing photos?
A: I have been able to shoot more homes during the day and spend more time with my family at night. I’ve actually been able to take a few more photography classes and a lighting class, which was pretty fun!
Q: Have you been able to grow your business since working with PhotoUp?
A: My business has grown a lot! I would say my business has doubled since I began using PhotoUp. I’ve actually been able to hire another photographer since I started with you guys.
I used to be photographing about 5 homes per week. Now, I’m able to photograph between 2-4 homes per day!
Q: What can photographers do to get the best results when using PhotoUp?
A: I try my hardest to take the best pictures “in-camera” that I can. Sometimes people might think, “Oh, the editors can do that” or “Oh, the editors will take care of that”. I try to do things like moving garbage cans or making sure blinds are in the right direction, or moving soap dispensers. Some other photographers just walk into a house and take the pictures however the house is set up. But I move furniture, clear up kitchens, and clear off countertops to get the best shot possible.
I try to do as much as I can so that the editors aren’t having to waste time doing all that stuff, which makes everyone’s job a little easier.
Q: What has been your favorite aspect about working with PhotoUp?
A: Getting my pictures back and being “WOWED” by the edits. The pictures are great!
Q: Is there advice that you can give real estate photographers who are thinking about using PhotoUp?
A: The communication is great! PhotoUp is always on top of everything. If you have questions, you guys are right there to answer them. The platform is very user-friendly. I’ve never had anything go wrong with my credit card or payments. So, I don’t think there is really anything that they should be worried about.
People need to realize, that you can’t do everything by yourself. You’ve gotta give a little to get a lot. At least that’s what happened to me! I wouldn’t be able to get more business if I was stuck behind a computer day and night.
I’ve been very happy with my decision to use PhotoUp.