PhotoUp Interview with Laura Werrell, Home Shots Real Estate Photography

By Devon Higgins

At PhotoUp, we love being able to work with our clients to help them grow their business. One of the most rewarding parts about our job as a real estate photo editing company, is hearing the positive feedback from our clients who are able to use our services to help them reach new levels of success.

One such client is Laura Werrell of Home Shots Real Estate Photography, based out of Barrie, Ontario. We took some time to have a chat with Laura to ask her about her experience with PhotoUp after just one month of using our service.

Q: When did you start using PhotoUp’s real estate editing service?

A: I began with PhotoUp in early May and have been using the service for over one month.

Q: What made you begin looking for a real estate photo editing service for your business?

A: My “ah ha!” moment came after I had a really good week of shooting but had to spend the entire week and weekend editing my photos. I was waking up at 4:00 am and going to bed well after midnight. I even got to the point that I had to turn down work.

I began searching for photo editing services and even looked into hiring a part time employee to handle some of my editing. I came across PhotoUp online, filled out a request form and began working with them soon after that.

Q: What has been your experience with using PhotoUp so far?

A: I love it! PhotoUp is as passionate about keeping me happy as I am about keeping my clients happy. That’s what really impressed me.

Q: What about the photos you receive back from PhotoUp? Are they up to your quality standards? Can your clients tell a difference?

A: Most all of my clients have not been able to tell the difference between my photos and the photos I get back from PhotoUp. And the only ones that have noticed, only noticed small things that they really liked, like sky replacements and adding fires to fireplaces.

Q: Have you been able to grow your business since working with PhotoUp?

A: My business has definitely grown since I started with PhotoUp. I have been setting records throughout my business. My previous record for the number of homes I shot in one week was 16. This past month, I shot 23 homes in one week. My old record for the number of homes shot per month was 53. This past month I was able to shoot 73.

Q: Since using PhotoUp, have you been able to spend more time doing other things besides editing photos?

A: I have had more down time this month than I have had in the past year! I’ve been able to eat dinner with my family and spend more time hanging out with my kids. It’s nice to know that when I am doing these other things that my photos are being taken care of.

Q: What has been your favorite part about working with PhotoUp?

A: The one thing that stands out to me is your customer service. You guys have rockin’ customer service and phenomenal response time! I like the fact that if I have a problem, you guys are always available and able to take care of it.

PhotoUp is as passionate about keeping me happy, as I am about keeping my clients happy. I feel like PhotoUp is really a part of my business.

Devon

Devon came to PhotoUp with a background in digital marketing and communications. With a BA in Marketing from Michigan State University and previous experience working with both big business and non-profits, Devon brings a well-rounded perspective to the team. Outside of PhotoUp, you can find Devon coaching and playing soccer, socializing in downtown Grand Rapids, or going on adventures throughout the great state of Michigan.

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