Have you been thinking about working with BoxBrownie for your real estate photo editing services? If so, you should read this comprehensive review of their work first!

This in-depth review will take a thorough look at the real estate photo editing services provided by BoxBrownie.

Our review will examine BoxBrownie’s ordering process, pricing plans, image quality with examples, the revision process, as well as their customer support. 

Overall Rating Table

Let’s get underway with an overall comparison of BoxBrownie’s and PhotoUp’s real estate photo editing services:

Overall Rating
	3.8	4.8
Provider	BoxBrownie	PhotoUp
Current Ranking	2nd of 25	1st of 25
Best For	n/a	overall
Cost per Image	$1.60 per image	$1.00-$1.50 per image
Turnaround Time	24 hours	12-24 hours
Quality
Overall Quality	quite good	excellent
Consistency	all notes followed	all notes followed
Pricing
Cost of Single Shot/HDR	$1.60 per image	$1.00-$1.50 per image
Rush Delivery	no	yes, 12 hours rush= 50% extra
Cost per Revision	free revisions	free revisions
Volume Discount	yes	varies
Ordering
Order Form Interface	good & easy to learn	good & easy to learn
Turnaround Time	24 hours	12-24 hours
Weekend Service	yes	yes
Upload Speed	fast & smooth	fast & smooth
Payment Accepted	debit/credit, PayPal, ACH	debit/credit, ACH
Services
Photo Editing	yes	yes
Video Editing	yes	yes
Virtual Staging	yes	yes
Floor Plans	yes	yes
Virtual Assistants	no	yes
Systems and Extras
White labeled sub-Photographer Accounts	no	yes
Photo Delivery	no	yes
Property Websites	no	yes
Home Flyers	no	yes
Photo Backup	no	yes
Online Scheduling	yes	yes
Virtual Tours	yes	yes
Support
Support FAQ	yes	yes
Email	yes	yes
Chat	yes	yes
USA Phone	yes	yes
Response Time	10 min or less	5 min
Website	boxbrownie.com	photoup.net
Other Services	virtual staging photo editing renders virtual renovations floor plans 360 degree virtual tours copywriting	photo editing virtual staging single property websites home flyers house portraits virtual tours

BoxBrownie

3.8

• Ranked 2nd of 25
• best for: n/a
• $1.60 per image per Image
• 24 hours turnaround time

Quality

• overall quality: quite good
• consistency: all notes followed

Pricing

• $1.60 per image per Image
• rush delivery: no
• free revisions
• volume discount: yes

Ordering

• 24 hours turnaround time
• Weekend Service
• upload speed: fast & smooth
• payment accepted: debit/credit, PayPal, ACH

Services

• Photo Editing
• Video Editing
• Virtual Staging
• Floor Plans
• Virtual Assistants

System and Extras

• White Labeled Sub-photographer Accounts
• Photo Delivery
• Property Websites
• Home Flyers
• Photo Backup
• Online Scheduling
• Virtual Tours

Support

• FAQ
• Email
• Chat
• Chat
• USA Phone
• response time: 10 min or less
• boxbrownie.com

PhotoUp

4.8

• Ranked 1st of 25
• best for: overall
• $1.00-$1.50 per image
• 12-24 hours turnaround time

Quality

• overall quality: excellent
• consistency: all notes followed

Pricing

• $1.00-$1.50 per image
• rush delivery: yes, 12 hours rush= 50% extra
• free revisions
• volume discount: varies

Ordering

• 12-24 hours turnaround time
• Weekend Service
• upload speed: fast & smooth
• payment accepted: debit/credit, ACH

Services

• Photo Editing
• Video Editing
• Virtual Staging
• Floor Plans
• Virtual Assistants

System and Extras

• White Labeled Sub-photographer Accounts
• Photo Delivery
• Property Websites
• Home Flyers
• Photo Backup
• Online Scheduling
• Virtual Tours

Support

• FAQ
• Email
• Chat
• Chat
• USA Phone
• response time: 5 min
• photoup.net

With our side-by-side comparison now finished, let’s go through the various aspects of BoxBrownie’s’ real estate photo editing services. 

BoxBrownie Overview

BoxBrownie is based in Australia and relies on a sizable team of photo editing and digital marketing experts around the world. 

They are a large company that particularly caters to high-volume real estate brokerages and real estate photography companies. BoxBrownie, despite its size and work output, promises a guaranteed 24-hour turnaround.

BoxBrownie offers a wide range of real estate marketing services including:

• A full array of photo editing services
• Virtual staging
• 3D interactive virtual tours
• Video tours and video editing
• Virtual renderings
• And much more

Now that we know more about the company, let’s dive into the details of our experience with BoxBrownie’s real estate photo editing services.

Pricing

Let’s start by taking a look at BoxBrownie’s pricing for their real estate photo editing services. 

Their pricing is easily available, unlike some companies that try to hide what their photo editing services cost. Here’s an overview of BoxBrownie’s pricing:

• Image enhancement (basic photo editing) — $1.60 per image
• Day to dusk — $4.00 per image
• Item removal — $4.00 to $8.00 per image
• Virtual renovations — $24 to $176 per image
• Virtual staging — $24 per image

Also, the following should be noted about their pricing:

• Custom work and bulk discounts are available 
• They offer free unlimited revisions
• And they offer a free trial — image enhancement for 3 photos, plus day to dusk on one photo

All right, now that we’ve examined their pricing, let’s move on to the ordering process. 

High-Quality & Consistent

Real Estate Photo Editing

Hire a dedicated editor with performance metrics from $7/hour.

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Ordering From BoxBrownie

To start, it helps that BoxBrownie’s website is well organized, making it straightforward to use.

1. Placing an Order

Placing a photo editing order with BoxBrownie was, at least at the start, quick and easy.

You create an account as you go through the order placement process. They send a confirmation email and once confirmed, you can begin uploading photos.

Next, let’s look at how uploading photos with BoxBrownie works.

2. Uploading the Photos

The uploading function is contained within BoxBrownie’s website, which makes uploading so much easier. No third-party tool or uploading site is needed. 

After experiencing all varieties of difficulties uploading images with several other photo editing service companies, BoxBrownie’s uploading process looked like a welcome relief. 

Unfortunately, I soon realized things were going to be a bit more difficult than I first thought.

Why? Because BoxBrownie doesn’t accept all photo formats and extension types. BoxBrownie only accepts:

• JPEG
• PNG
• GIF
• And PDF

I shoot HDR so my files were all raw DNG files. I start with raw files for quality reasons, because when edited, they produce the sharpest, best results.

3. A Time Delay & Compromised Quality

Converting file types is not as easy as it sounds. Even though I’m fairly tech-savvy for a real estate sales agent, I still was at a disadvantage:

• I don’t have easy access to the technology needed to convert my files
• In fact, it would have taken me several hours if I used any of the free, online conversion software

This significant hurdle and subsequent delay of several hours were extremely annoying and disappointing. 

Under normal circumstances, such an issue could have delayed the posting of my listing by a few days. In real estate, that long of a delay is serious and could hurt the overall sale.

There’s another downside besides the time delay. Jpeg and the other file types tend to yield slightly poorer quality photos. Why?

• These file sizes are small which can compromise the resolution and sharpness
• Advanced editing techniques are not as easy to complete with JPEG files as compared to DNG or other raw file types

On at least one positive note, once I received my converted files, it took less than 5 minutes to upload them to BoxBrownie’s site. 

4. Turnaround Time

BoxBrownie promises a 24-hour turnaround time on standard photo editing jobs and 48 hours for virtually staged images. 

And they quickly delivered my edited photos within 4 hours, which is quite fast. 

By the way, I didn’t see any “rush turnaround” options on their site. 

OK, with the (rather slow) ordering process part of BoxBrownie’s real estate photo editing review now complete, let’s look at how the edited photos turned out.

Photo Editing Examples

When I placed my order with BoxBrownie, I uploaded 12 HDR photos to be blended into 4 final images.

And these were my additional editing instructions for those 4 images:

• Sky replacement on all the exterior shots
• Remove the cars on all exterior images
• Grass greening on one exterior photo 
• Window masking on all interior photos
• Remove a small towel from the bathroom photo

Unfortunately, my instructions were not followed. The cars and the hand towel were not removed.

Except for the inability to follow my instructions on removing the car in the second image, the photos look fine, all the images are clear and sharp. Exposure and HDR blending turned out well.

I liked the sky replacement BoxBrownie did on my exterior photos. However, the grass on the exterior shot was completely removed and replaced with fake-looking, neon colored grass which was a bit shocking and frankly, disappointing.

The interior images turned out alright, although the final edit was quite dark, making me think that white balancing was not done to this image.

There was another quality issue to note. I thought the window masking on this interior photo didn’t turn out that well. I thought the windows looked fuzzy like there was a thin layer of gauze over them.

Again, this room is quite dark and despite clearly asking, the hand towel was not removed from the bathroom. Clearly, the editor did not read any of my instructions.

Revisions

Not being pleased with the window masking, I requested a revision. I asked if the view out the window could be a bit clearer and if the trees might be more easily seen.

BoxBrownie did the revision for free. It turned out well, too. 

Although it took more than 10 hours to get the revision back, longer than the initial editing took.

Image Quality

Overall, the quality of BoxBrownie’s real estate photo editing was good, but they failed to follow all of my directions. This is not a minor issue.

And, there was a slight lack of sharpness in the images, likely due to having to use JPEG files.

With this part of the review completed, it’s time to explore BoxBrownie’s customer support.

Have You Ever Thought To

Outsource Photo Editing?

Try it today with 5 free edits from three professional photo editors.

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BoxBrownie’s Support

My experience with BoxBrownie’s customer support was fine. They offer the following three support options:

• Dedicated US telephone support
• Email support
• And live chat

Also, I should note, that BoxBrownie offers 24/7 customer service.  

Additional Services

As I’m about ready to wrap up this review, I want to consider one more issue — the ease and convenience of one-stop-shopping.

Working with one marketing service provider who can handle all my real estate marketing needs saves valuable time and effort. 

For example, for a typical listing, I usually need the following services:

• AI Virtual staging
• Single property websites
• Virtual house tours
• And property flyers, too

While BoxBrownie does offer many real estate marketing services, including virtual staging, they do not offer the following services:

• Single property websites
• Real estate virtual assistants
• Dedicated real estate photo editing 
• Property flyers

On a typical listing, I usually use at least one of the above marketing services, in addition to basic photo editing. 

This means, if I work with BoxBrownie for real estate photo editing, I’d still have to work with at least another marketing company — which is not just annoying, it’s a waste of time and effort. 

So, now having pointed out BoxBrownie’s limited service options, it’s time to conclude our review of their real estate photo editing services.

Pros and Cons of BoxBrownie

But first, as a quick overview, here are some pros and cons of working with BoxBrownie:

High-Quality & Consistent

Real Estate Photo Editing

Hire a dedicated editor with performance metrics from $7/hour.

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Verdict: Is BoxBrownie’s Photo Editing Services Worth It?

Let’s start by saying that BoxBrownie did a solid job editing my real estate photos. 

They offer and deliver high-quality:

• Photo editing
• Customer support
• And fast turnaround times

However, there were still some significant problems with BoxBrownie that I need to point out:

• They accept a limited range of extension photo files
• This limitation can cause long time delays
• And this limitation can easily compromise photo quality
• Also, they failed to follow my instructions

With that said, it’s time to render a verdict — is BoxBrownie worth working with for real estate photo editing? 

Based on all the factors of this review, the answer is a qualified yes. 

My guess is that my editing instructions were overlooked because my order was small. It was likely handled by a lower-level editor. Again, BoxBrownie is a huge company and smaller clients don’t always get the attention they deserve.

Also, if you’re able to keep all your images as JPEGs, you can avoid any file conversion delay. However, using JPEGs will likely result in poorer-quality images.

I think it’s necessary to ask why BoxBrownie limits file extension types in the first place. The answer will certainly raise an eyebrow.

I’ve heard from several sources that BoxBrownie doesn’t have a full-time photo editing team of its own. Instead, they rely on a vast, global network of freelance photo editors.

The JPEGs and smaller-sized file types are required because it makes it easier for BoxBrownie to transfer image files to its freelance editors. 

So, while the customer believes that reputable BoxBrownie is carefully editing their photos, the editing is being done by a random freelancer. 

This raises another question, why bother with BoxBrownie as the middleman?

Further, and more importantly, why not just simply entrust your photo editing to a team of full-time, highly skilled, professional photo editors?

Skip the Middleman

So, why not skip the middleman altogether and work with the best real estate photo editors in the industry? 

Partner with PhotoUp for consistent, dedicated professional real estate photo editing. 

By using PhotoUp, you’re guaranteed the highest level of professional real estate editing service at affordable prices and quick turnaround times. 

Give us a try! You won’t be sorry. 

Sign up for a free PhotoUp account today, and explore how they can help with all your photo editing needs! And for a limited time, receive 5 free credits when you open a new account!

We hope you benefited from this review of BoxBrownie’s real estate photo editing and that you found it helpful for your decision-making process.  

Also, you might want to check out these other reviews:

• Phixer Real Estate Photo Editing Review
• Color Experts BD Real Estate Photo Editing Review
• PhotoAndVideoEdits Real Estate Photo Editing Review
• Smart Photo Editors Real Estate Photo Editing Review
• EPE-REAL Estate Photo Editing Review
• Post Processing House Real Estate Photo Editing Review
• FixThePhoto Real Estate Photo Editing Review
• REPAtelier Real Estate Photo Editing Review

by Jeremy Daniel

More and more real estate photographers are discovering the value and benefits of partnering with companies like PhotoUp, Phixer, and BoxBrownie for their real estate photo editing needs. Beautiful, quality real estate photos are vital in today’s real estate industry, and these three companies are at the top when it comes to quality, turnaround, and customer service.

But it’s easier said than done to become one of the best real estate photo editing companies on the market. Companies in the space are being pushed by the industry to offer faster turnaround, better quality, more consistent editing, and additional services in order to meet the demand of photographers and their real estate clients.

Despite the fact that there are a countless number of real estate photo editing companies out there, there are only three that really stand out from the pack, in my opinion: PhotoUp, BoxBrownie, and Phixer. The others are playing catch-up and still have a ways to go.

So, I decided to take a comparison tour of their services, prices, and websites, to look for similarities and differences, and try to help you decide which real estate photo editing company gives you the best value for your money.

PhotoUp – Real Estate Photo Editing and Marketing

PhotoUp is a real estate photo editing and real estate marketing company headquartered out of Grand Rapids, Michigan with their editing, design, and development teams based out of Cebu City in the Philippines.

Services

• Real Estate Photo Editing (starting at 0.75 credits/image): PhotoUp offers high quality real estate photo editing that matches your style and editing techniques. PhotoUp also allows you to select who edits your images. You can select from:

• * Distributed Editing (0.75 credits/image) – Any available team member
  
• * Standard Editing (1 credit/image) – Their system will match your images with your best rated available editors.
• * Top Editor (1.5 credits/image) – PhotoUp automatically matches you with your top rated editors to ensure the best possible quality.
• * Editing Virtual Assistant (starting at $7.71/hour) – Choose to work directly with one of your best editors on a daily/monthly basis.
• * Virtual Staging (25 credits/image): PhotoUp offers a virtual staging uploader and white labeled catalog full of over 1000+ pieces and sets of virtual furniture categorized by room type and style.
• * Virtual Assistants (starting at $7.71/hour): Experienced, english speaking and affordable virtual assistants based in the Philippines to help with administrative tasks, photo editing, or real estate transactions.
• * Floor Plans (starting at 20 credits): Choose 2D or 3D floor plans, or a combo of the two. Prices start at $20 and go up from there, depending on how the number of floors. All that is required from you is a simple sketch or floor plan mock up, and floor plans will be ready in under 24 hours
• * Property Websites (starting at 9 credits): Customizable single property websites that are easy to build and manage with simple, elegant templates. All property websites are fully mobile responsive, which means they will look great on any device.
• * Photography & Realtor Websites (starting at $5/month): Great portfolio websites for real estate professionals to showcase their work. PhotoUp’s website brand, Folio, offers template-based or fully customizable websites that are quick, easy to manage, and affordable.
• * Video Editing & Design Services (coming soon!): Some insider info that I picked up from PhotoUp is that they will soon be adding real estate video editing and real estate design services sometime in 2021, so stay tuned!
  

Pricing

• * Credits – PhotoUp uses a credit system where credits can be used for just about everything that PhotoUp has to offer.
• * Plans – You’ll select a plan based on the size and needs of your business and all plans come with credits starting at $1.00. Subscriptions start at $49 per month and include credits, free storage, a number of free rush deliveries and rollover credits.
• * Overage – If you use your allotment of credit, there is a small overage fee for going over your plan.
  

Turnaround Times

• * 24 Hours (included) – All PhotoUp plans come with 24 hour turnaround on every photo editing batch.
• * Rush Options – PhotoUp offers 12, 15, and 18 hour rush options for most editing orders.
• * Free Next Day Delivery (Pro Plus and above) – Upload orders by 6:00 PM or 9:00 PM on weekdays to have your orders delivered by 9:00 AM next morning or 12:00 PM next day. You automatically receive free next day delivery when you subscribe to a Pro Plus plan or above.
• * Late Delivery Refund – PhotoUp will refund 1 credit for every 5 minutes a batch is delivered past the quoted deadline.
• * If images are delivered late enough, they will provide up to a 50% discount on the entire batch.
  

Customer Support

• * PhotoUp offers live chat, email and phone support with all of their plans. They are available 24 hours/day Monday through Saturday and all of their customer support and sales people speak great english! Their core sales/support team is based in Grand Rapids, Michigan.
• * Don’t believe me? Give them a call at (888) 330-7559 and ask for Alec or Devon.
• * For a quick answer to your basic questions, check out their support portal, FAQ page, or simply chat with a member of their sales/support team.
  

BoxBrownie – Real Estate Photo Editing & Virtual Staging

Services

• * Image Enhancement ($1.60/image)
• * Virtual Staging ($24/image)
• * Day to dusk ($4/image ) – Replace the daytime sky with a customized dusk look
• * Object removal ($4 for 2 items; US $8 for 3 or more items) – Billed separately from virtual staging
• * Copywriting (From $28 and up) – BoxBrownie will assign a copywriter to write the text for your marketing material
• * 360 Virtual Tours ($16-24) – Showcase your property from every angle with a quick and easy no subscription tour creation service
• * 2D and 3D Floor Plan Redraws ($24-36)
• * Renders ($280 and up) – Bring plans to life for a wide range of plans and designs
  

Pricing

BoxBrownie charges per action per item. Prices start at $1.60 for basic image enhancement and go from there.
They have a large menu of items that they offer, and the price list is quite extensive.

Turnaround

• * Quick and efficient. One day for images and two days for virtual staging.
• * Unfortunately, no rush options are available.
• * All purchases are final and BoxBrownie does not offer refunds.
  

Customer Support

• * Customer support was available, although not entirely helpful.
• * The size of the company and the number of options that they offer means that their support lacks that personal touch.

There is no doubt that BoxBrownie is a quality offering when it comes to real estate photography marketing. The service is fast and professional, albeit a little more expensive than the PhotoUp subscription services. But unless you’re a large, commercial realtor, it can sometimes feel like overkill. Personally, the number of services offered overwhelmed me a little. The commercial real estate, online retail, and automotive aspects of the services added little value and more complexity as compared to PhotoUp and Phixer, in my opinion.

Phixer – Real Estate Photo Editing & Video Editing

Services (All services are offered on a Pay As You Go system)

• * Photo Editing
• * Video Editing – Upload your raw footage and the team will turn it into 4K quality video
• * Lawn Replacement – The team will replace your lawn with a lush green, perfectly manicured landscape.
• * Declutter – Removal of items from any photo
• * Virtual Twilight – Choose a beautiful twilight sky for your daytime images.
• * Virtual Staging
• * Phixer App – DIY applicaton geared towards real estate agents that promises photos back in 8 hours or less. First 10 images you process on the app are free.
  

Pricing

Phixer operates on a monthly credit system. You can get 40% off your first month, thereafter it’s $1 per credit, with more services being added (e.g quicker turnaround time, revisions, and priority support on the bigger packages).
For video, the basic video starts at 65 credits for anything under one minute and goes all the way up to 149 credits for two-minute-long videos with all the bells and whistles.

Turnaround

• * 24 hour turnaround time for Starter and Standard packages.
• * 18 hour turnaround for Advanced and Professional packages.
  

Customer Support

• Priority support is on offer for Professional customers who purchase at least 3000 monthly credits ($3,000/month).
• For any other questions, the FAQ section is surprisingly helpful and informative.

A lot of Phixer’s focus is placed on their smartphone app, which tells me that their main focus is heading towards real estate agents and realtors, not real estate photographers. They encourage their users to do a lot of the editing themselves, which I find to be almost counterintuitive. It’s a decent photo editing service but in that regard, it differs substantially from PhotoUp and BoxBrownie.

Conclusion

PhotoUp, BoxBrownie, and Phixer are all great services in their own right. Each offers a tremendous amount of scope for real estate professionals, whether you are a photographer, real estate agent, or property manager. I found BoxBrownie to be a little too geared for large-scale, commercial users and Phixer a little too niche and unresponsive.

PhotoUp struck the right balance for me – they’re big enough to handle any real estate job but small enough to offer intimate personal guidance and a chance to really get to know their customer support team and the editors who are working on your images.

Do some digging into each service yourself and choose a real estate photo editing company that works best for you!

Comparing and contrasting two of the best real estate photo editing companies!

“Real estate photography” and “real estate photo editing” are becoming increasingly popular searches on the Internet. There are a number of different companies and service providers that you can choose from.

Today, we want to compare the services of PhotoUp to those of BoxBrownie.

These are two of the most prominent players in the industry, and we want to help you find where the comparative strengths and weaknesses are, what is similar and what’s different, and what you, the consumer need to know in order to make an informed decision.

Ready? Let’s get started!

What Real Estate Photography Services Do They Offer?

PhotoUp

PhotoUp is a US-based web service that offers:

• Real estate photo editing
• Virtual staging services
• Floor plans
• Single property websites
• Property flyers
• House portraits
• Virtual assistants and more for the real estate industry.

In addition, PhotoUp also offers a state-of-the-art system for uploading, downloading, and delivering images to clients.

Not to mention the ability to add team members and white label their platform and customize it to your own real estate photography business.

BoxBrownie

BoxBrownie is a large, Australian-based web service that offers automotive and online retail photo editing services in addition to commercial and residential real estate.

It’s a one-stop shop with a little bit of everything for all aspects of the visual presentation online.

1. Product Quality

Both PhotoUp and BoxBrownie offer some of the highest real estate photo editing quality in the industry.

Whether you shoot single RAW exposures, HDR, or require manual blending of images, they’re all available on either platform.

Photos that pass through either of these services are uploaded through their proprietary software. They then go through an editing checklist that includes:

• White balancing
• Sharpening
• Straightening
• Tone adjustment
• Dust spot removal

And much more before they are approved for return to the client.

Photo Editing Examples

To better illustrate the quality of their services, here’s an example of a test image that was sent to both PhotoUp and BoxBrownie.

You can decide for yourself what type of quality you’d prefer.

First, here’s an image example from PhotoUp:

And here’s one from BoxBrownie:

Additionally, both PhotoUp and BoxBrownie offer 2D and 3D floor plan modeling, which can be rendered from a simple hand-drawn sketch or floor plan image provided by the photographer or realtor.

BoxBrownie has a more detailed offering in this category. Clients can select a 2D Textured option where texture features such as carpets, tiles, and decking are included. As well as custom floor templates that include your company branding.

More Than Industry Leading

Real Estate Photo Editing

PhotoUp is the end-to-end business platform for real estate photographers.

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2. Team of Photo Editors

However, when it comes to editing teams and how each company is structured, these two companies have somewhat different models.

PhotoUp employs both in-house and remote editors in order to offer both a distributed and in-house editing model, allowing clients to have more control over who edits their images.

The in-house editor makes up teams of 6 to 8 editors per team and clients are assigned to a team of editors based on the clients shooting style and editing requirements.

This team structure helps to ensure better quality and consistency over time.

On the other hand, BoxBrownie has set up a completely remote model where they employ editors all over the world who work from their own home offices.

BoxBrownie does not offer team editing and simply assigns your images to the first available editor.

3. Turnaround Time

Both services pride themselves on a quick and easy process and a speedy turnaround time. Both PhotoUp and BoxBrownie offer a turnaround time of under 24 hours from start to finish.

PhotoUp also offers Next Day Delivery for free to any client on a Pro Plan or above. In addition, they also offer 12, 15, and 18-hour rush options for a small additional fee.

With PhotoUp’s user-friendly dashboards, you can track the process of your jobs as they move through the process of uploading, editing, ready, recent, and even revisions.

To see exactly how easy-to-use our software is, check out our real estate photo editing uploader video tutorial:

As simple as that!

To conclude, in a trial where both services were tested with a set of photographs on a Monday morning, PhotoUp was slightly faster, yet both services delivered the test images in under 8 hours.

4. The Sign-Up Process

The two services take quite a different approach when it comes to onboarding new clients, and it is reflective of their differing cultures.

BoxBrownie values speed first and foremost. A simple email and a password get you up and running with the service.

In contrast to BoxBrownie’s rushed sign-up process, PhotoUp takes a far more proactive approach with a series of questions designed to help them get to know you better. And which will tailor the service to your particular style.

The four questions in the simple sign-up process give them a clear idea of what exactly you need from the service.

And once you’re signed in, during your first interactions, they have helpful prompts explaining different features.

For example, they want to know what output quality you would like from your pictures (JPEG 70, JPEG 100, or TIFF). And they walk you through the process of watermarking pictures if that’s something you need.

Both services are efficient, but PhotoUp opts for a more engaging and personalized experience.

The Real Estate Photography

Business Systems You Need

PhotoUp is the ultimate real estate photographer business platform.

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5. Pricing

While the costs of processing per image are very similar for the two services, their approach to billing is quite different.

PhotoUp works within a credit system where you buy an allotment of credits at the beginning of the month (all credits start at $1.00) based on your volume.

BoxBrownie on the other hand, asks you to prepay a dollar amount and use that money on your jobs until you need to reload your account again. No monthly subscription is required.

PhotoUp’s pricing is extremely competitive, especially for heavier users who can pay as low as $0.75 per image.

By comparison, BoxBrownie’s pricing starts at $1.60 per image. Both prices listed are in USD.

BoxBrownie has a far wider price range that you will need to consider as you decide what services you are going to need.

For example, simple image enhancement starts at $1.60 but then climbs all the way up to $600 for the cost of rendering an external image of large development.

6. Location

BoxBrownie is an Australian company operating from the small town of Maroochydore, Queensland.

And PhotoUp is an American company headquartered in Grand Rapids, Michigan. However, their editing operations are located in Cebu, Philippines.

Both companies are success stories that adopt a cloud-based model to serve clients all over the world.

However, when it comes to software support and phone support, there is an advantage to working with a business in the same or similar time zone.

Therefore, it might be much easier for US or Canadian-based companies to work with PhotoUp. Whereas Australian businesses might find it easier to work with BoxBrownie, simply because of the ability to call them during their normal business hours.

Conclusion

At the end of the day, there are many similarities between the services PhotoUp and BoxBrownie have to offer.

They both provide excellent real estate photo editing services to real estate photographers and they both have the ability to bring your photography business to the next level.

But PhotoUp is far more engaged with its consumers.

They really hold your hand through the first few interactions, showing you different features in the dashboard and how you will use them. And they encourage a lot of interaction between you, the platform, and the editing team.

BoxBrownie has a larger offering and caters to many more niche markets than PhotoUp. For example, portrait retouching, copywriting, and even computer renders and automotive photo editing.

Because of this, they tend to not be as focused on the real estate market and the specific needs of real estate photographers.

PhotoUp, on the other hand, is laser-focused on real estate and everything that is needed to make your life easier as a real estate photographer.

They have a user-friendly, tailored approach with a very strong footprint in the American and Canadian marketplace, not to mention the responsiveness and availability of their support staff.

At the end of the day, the choice is yours.

When selecting a partner for real estate photo editing, virtual staging, and/or floor plans, it’s tough to go wrong with either option.

We hope this PhotoUp vs BoxBrownie post helped make your decision easier on which service to choose. Before you go, you may also want to check out the following resources:

• BoxBrownie Virtual Staging Review
• PhotoUp Virtual Staging Review: The Best Virtual Staging Service?
• Best Real Estate Photo Editing Services (in 2022)
• Hot Real Estate Photography Statistics You Need to Know in 2022